Refund Policy
Eligibility
Refunds may be issued when the received part does not match the confirmed order, arrives damaged, or the order cannot be fulfilled within the agreed timeframe and you choose not to wait.
Non-refundable items
Parts that have been installed, used, modified, correctly supplied as ordered, or specially sourced may not be refundable.
How to request a refund
Contact info@mst.parts within 7 days of delivery with your order number, a description of the issue, and photos where applicable. We will review the request and respond within 3 business days.
Refund method
Approved refunds are issued through the original payment method or as a credit toward a future order. Processing may take 5–10 business days depending on the payment provider.
Questions: info@mst.parts